Please check the sections below if you have questions that wish to be answered.

What payment methods can I use?

We provide a diverse range of payment options, encompassing leading providers like Mastercard, Visa, American Express, Discover, and Diners Club, alongside mobile wallet solutions such as Google Pay, Apple Pay, and Meta Pay. Additionally, our clientele in the Netherlands and Belgium can leverage iDEAL and Bancontact, respectively, for added convenience and accessibility.

Can I make changes to my order after it’s been placed?

We endeavor to expedite order fulfillment to the best of our abilities. Within a 30-minute window following purchase, we offer the flexibility to cancel or modify your order, including product additions or removals and adjustments to the delivery address. In the event of any inaccuracies in your order details, we strongly recommend promptly notifying our dedicated customer service team at sales@messjewelry.coom

Do you offer e-gift cards for international customers?

Yes, we are offering e-gift card services to our customer regardless of their location.

How To Return My Items?

We facilitate returns for purchases, though customers are responsible for return shipping costs. For more information, please consult our return and exchange policies available at here

How Can I Track My Order?

We will deliver products to you as soon as possible. Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team at sales@messjewelry.com if your delivery has not been received within the dates described.

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.